Callexa Blog

In our today's edition of Callexa Feedback Integration series we want to introduce the service Envoy closer.


What is Envoy?

Envoy simplifies sign-in at your busy front desk: When visitors sign in on the iPad, you’re free to focus on the person rather than the paperwork. Plus, Envoy automatically prints badges and alerts employees when their guests arrive, so you’re free to do more meaningful work.

 


Make a better first impression

Using a modern sign-in solution is an unexpected way to wow visitors with a powerful, tech-forward first impression.

Streamline visitor sign-in

When you automate manual tasks like filling out legal paperwork, alerting employees or creating badges, everybody wins.

Know who's in the building

Custom visitor badges make it easy to see who’s authorized, and the real-time dashboard always shows who’s signed in.

Centralized management

Configure settings, manage devices and view sign-ins for all of your offices, from any computer.

Instant notifications

Save time with instant host notifications that alert employees when their visitors arrive on site.


Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into Envoy can be done easily. The analysis could for example be initiated after the appointment. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your Envoy guests to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / Envoy here.

Closing we would like to point out that you can test drive Envoy easily. For more information about the demo account or the free signup, please head over to https://envoy.com/pricing/


customr registration customr satisfaction envoy NPS survey

We're happy to introduce our new feature for Callexa Feedback, the email widget.

With this widget you are able to implement your NPS survey to your emails, newsletter or other mailing services. In order to add the widget to your emails you can find the button "Embed Survey" at the integrations overview. Choose "Embed into HTML email" to receive the HTML code.

email embed

After you have chosen the style and placeholder you'll only have to copy the HTML code into your email and send it to your customer. Please make sure to define a placeholder which is supported by your mailing service.

This feature becomes available if you use our SMALL tarif.


 

In our today's edition of Callexa Feedback Integration series we want to introduce the service AWeber closer.

What is AWeber?

AWeber provides you with all the tools you need to send emails the right way. Email is perfect for keeping your brand top of mind and staying connected with those who make a purchase, read your blog or meet you in person. And when you join the community where email automation began, you get access to all features and a team that’s 100% devoted to your success.
AWeber’s new email automation platform allows you to build relationships with subscribers and still have time to do the things you love.



Email automation, templates and more

Create and send beautiful, engaging emails in just a few minutes. Match your emails to your branding with multiple color schemes, add your logo and other images, use 1-column and 2-column designs and more. AWeber templates are compatible with all major email services and are mobile responsive.

Industry-leading deliverability

Have confidence that your emails make it to your subscribers’ inboxes. AWeber´s world-class reputation management system allows to gather customer-specific data from ISPs to help build a picture of their customers’ sending practices over time. This allows AWeber to continually develop and refine each customer’s reputation, and maintain an amazing record of deliverability with all major ISPs worldwide.

Mobile Apps

Get new email subscribers and see how your emails are performing when you’re on the go. Gain a holistic view of your campaign with an email marketing app that gives you up-to-the minute stats on scheduled broadcasts, sent messages, subscriber activity and follow up messages.

Campaigns

Easily create automated emails with a drag and drop editor. To create awesome campaigns, you need the right tools. That's why we created a sleek new drag and drop editor to support your email automation needs. Try building a campaign below — we know you’ll be oohing and ahhing over it.

Email Tracking and Analytics

Get a 360-degree view of your email marketing any time, anywhere. View all of your upcoming broadcasts and keep tabs on subscribers - everything from where they signed up to how they’ve engaged with your emails - in an easy-to-read dashboard.


Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into AWeber can be done easily. The analysis could for example be initiated after the client did read your newsletter or signed up on your contact form. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your AWeber Client data to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / AWeber here.

Closing we would like to point out that you can test drive AWeber easily. For more information about the trial account or the free signup, please head over to https://www.aweber.com/order.htm

 


aWeber email marketing integration Net Promoter Score NPS zapier


"The greatest desire of every company is to have satisfied customers." We are promoting Callexa Feedback with this sentence. For us, this is not just a sentence, but the goal. We have consistently collected your feedback, ideas and suggestions for improvement. Now it is time to present the new version of Callexa Feedback.

The new Callexa Feedback is slimmer, faster and clearer than its predecessor. The focus was set on a structural update that puts Callexa on a more robust footing. The main focus here is on the optimization of user management, data processing and data connection of external systems. The process has changed noticeably, especially in the area of survey-making and the replies.

Survey creation

The most important points are now visible at a glance and thanks to the horizontal arrangement of tabs, the creation of your campaign is made even faster and the later administration clearer. Be sure to save any changes made before you move from one tab to the next.

Callexa Feedback Befragung


Improved overview of the integrations

You can also access the "Integrations" tab directly from these tabs. The new overview of the available integrations allows fast selection and connection to the external systems. Please keep in mind that Callexa Feedback can also be connected to vendors who do not provide native integration with help of the Zapier interface. Please contact your service provider to find out if Zapier is available for the service of your choice.

Callexa Feedback Integrations

Optimized processing of the received answers

The answer function is the most important tool for your marketing as well as customer care after the actual NPS survey. With the newly designed list, you will immediately receive all important information about your customer. With just a few clicks, you can distinguish promoters from detractors, initiate resurveys, and engage directly through personalized emails.

Callexa Feedback Antworten

The extended view gives you an overview of the development of your customer. The survey history as well as the statistical evaluation process show whether the customer is still satisfied or if further measures are necessary.

Cllexa Feedback


We hope you will enjoy the new version. If you have any questions or problems, please contact us.

 


In our today's edition of Callexa Feedback Integration series we want to introduce the service AWeber closer.


What is Datadog?

Datadog is a SaaS-based monitoring and analytics platform for IT infrastructure, operations and development teams. It brings together data from servers, databases, applications, tools and services to present a unified view of the applications that run at scale in the cloud. See across systems, apps, and services. Datadog gathers performance data from all your application components.


 

Build real-time interactive dashboards

More than summary dashboards, Datadog offers all high-resolution metrics and events for manipulation and graphing. See graphs across sources in real-time, Slice data by host, device, or any other tag, Compute rates, ratios, averages or integrals and easily customize views.

Search and correlate metrics and events

Datadog supports full-text structured search over all the event data it integrates, allowing you to overlay metrics and events across disparate sources, see who did what, in context, zero-in on the right code changes, relevant config updates or scheduled jobs and correlate and find the root cause!

Share what you saw, write what you did

System events and metrics are only part of the story. Datadog is built to give visibility across teams. Discuss issues in-context with production data. Annotate changes and notify your team. See who responded to that alert before and remember what was done to fix it.

Get alerted on critical issues

Datadog notifies you of performance problems, whether they affect a single host or a massive cluster.

Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into Datadog can be done easily. The analysis could for example be initiated after any chosen event. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your Datadog Client data to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / Datadog here.

 


datadog feedback integration NPS survey