Callexa Feedback - Blog




Articles tagged with 'customer satisfaction'

MemberSpace Integration


In our today's edition of Callexa Feedback Integration series we want to introduce the service MemberSpace closer.

What is MemberSpace?

Create your online course, training program, or other business idea inside your existing Squarespace website - no need to build on someone else's platform! Choose which pages and content to protect. Charge for access to your protected pages and content. Visitors must sign up or log in before viewing your protected pages and content.
 



Custom Sign Up
Collect any information you want from your users during sign up. You decide what is required and what is not.

Member Accounts
Your members can edit their email, update their credit card, view billing history, cancel their subscription, and more.

Abandoned Signup Recovery
When someone tries to sign up but doesn't submit payment, we'll automatically follow up with them on your behalf.

Billing History & Invoices
You and your members can access your full billing history and even download PDF invoices whenever you want.

Unlimited Sites
You can add your MemberSpace functionality to as many Squarespace sites as you want with no extra charge!



With Zapier, the integration of Callexa Feedback into MemberSpace can be done easily.

What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your MemberSpace clients to Callexa Feedback and survey them automatically. Following the successful survey, customer satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website to convince new customers of your service.

You can find the Callexa Feedback NPS App for Zapier / MemberSpace here.


Bidsketch Integration


 

In our today's edition of Callexa Feedback Integration series we want to introduce the service Harvest closer.

What is Bidsketch?

With Bidsketch you will be able to create great looking client proposals in minutes. Use your own custom HTML/CSS designs, or the built in templates. Bidsketch provides you with several professional looking templates. Each template is available in different colors and exports to PDF for extra portability. Quickly create proposals by reusing fees, content, and designs to save hours. Example proposal content is provided to help you get started quickly. You can even embed images and video for online viewing by your clients.

Bidsketch

Proposal Software That Saves Hours
Easily mix and match content, fees, and designs to create persuasive proposals in minutes. Perfect for salespeople, a sales team, or anyone closing deals.

Fast Turnaround With Electronic Signatures
Get your sales proposals signed faster by with the e-signature feature by capturing client signatures online when they approve. Optionally, you can export to PDF.
 

A Proposal Process That Clients Love
You'll impress clients with a custom client landing page and beautiful proposal templates.

 

With Zapier, the integration of Callexa Feedback into Bidsketch can be done easily.

 

What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your Bidsketch clients to Callexa Feedback and survey them automatically. Following the successful survey, customer satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website to convince new customers of your service.

You can find the Callexa Feedback NPS App for Zapier / Bidsketch here.


MailChimp Integration


We're pleased to announce that it's now possible to integrate your MailChimp lists with Callexa Feedback. Easily survey new and existing subscribers of your lists based on the Net Promoter Score*. To setup the integration follow these steps:

 

  1. Create your free Callexa Feedback Account here.
  2. Create your first survey and adjust it to your needs by changing texts, colors and uploading your company logo or mail banner.
  3. Click on the "Recipients" button and navigate to the "Integrations > Mailchimp" tab.
  4. Enter your MailChimp API Key (get it here).
  5. Specify a delay in days a member must have been subscribed before he gets surveyed.
  6. Check "Enable Automation" to automatically add matching recipients on a daily basis.
  7. Click on "Save settings" once.
  8. Now your Mailchimp lists should be available for selection. Select at least one and save again.

 

That's it. You can setup separate surveys for each of your MailChimp lists or use one for all.

In your Callexa Account settings adjust the settings for periodical reports and notices for new replies. Reports will help you to keep track of your subscribers satisfaction over time.

The free plan includes 50 surveys per month. If that limit is reached, surveying will be stopped for the rest of the month. No hidden or unintented costs. If you need more check our paid plans or contact our customer support.


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