Callexa Blog Articles tagged with 'nps'

In our today's edition of Callexa Feedback Integration series we want to introduce the service Envoy closer.


What is Envoy?

Envoy simplifies sign-in at your busy front desk: When visitors sign in on the iPad, you’re free to focus on the person rather than the paperwork. Plus, Envoy automatically prints badges and alerts employees when their guests arrive, so you’re free to do more meaningful work.

 


Make a better first impression

Using a modern sign-in solution is an unexpected way to wow visitors with a powerful, tech-forward first impression.

Streamline visitor sign-in

When you automate manual tasks like filling out legal paperwork, alerting employees or creating badges, everybody wins.

Know who's in the building

Custom visitor badges make it easy to see who’s authorized, and the real-time dashboard always shows who’s signed in.

Centralized management

Configure settings, manage devices and view sign-ins for all of your offices, from any computer.

Instant notifications

Save time with instant host notifications that alert employees when their visitors arrive on site.


Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into Envoy can be done easily. The analysis could for example be initiated after the appointment. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your Envoy guests to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / Envoy here.

Closing we would like to point out that you can test drive Envoy easily. For more information about the demo account or the free signup, please head over to https://envoy.com/pricing/


customr registration customr satisfaction envoy NPS survey

 

In our today's edition of Callexa Feedback Integration series we want to introduce the service AWeber closer.

What is AWeber?

AWeber provides you with all the tools you need to send emails the right way. Email is perfect for keeping your brand top of mind and staying connected with those who make a purchase, read your blog or meet you in person. And when you join the community where email automation began, you get access to all features and a team that’s 100% devoted to your success.
AWeber’s new email automation platform allows you to build relationships with subscribers and still have time to do the things you love.



Email automation, templates and more

Create and send beautiful, engaging emails in just a few minutes. Match your emails to your branding with multiple color schemes, add your logo and other images, use 1-column and 2-column designs and more. AWeber templates are compatible with all major email services and are mobile responsive.

Industry-leading deliverability

Have confidence that your emails make it to your subscribers’ inboxes. AWeber´s world-class reputation management system allows to gather customer-specific data from ISPs to help build a picture of their customers’ sending practices over time. This allows AWeber to continually develop and refine each customer’s reputation, and maintain an amazing record of deliverability with all major ISPs worldwide.

Mobile Apps

Get new email subscribers and see how your emails are performing when you’re on the go. Gain a holistic view of your campaign with an email marketing app that gives you up-to-the minute stats on scheduled broadcasts, sent messages, subscriber activity and follow up messages.

Campaigns

Easily create automated emails with a drag and drop editor. To create awesome campaigns, you need the right tools. That's why we created a sleek new drag and drop editor to support your email automation needs. Try building a campaign below — we know you’ll be oohing and ahhing over it.

Email Tracking and Analytics

Get a 360-degree view of your email marketing any time, anywhere. View all of your upcoming broadcasts and keep tabs on subscribers - everything from where they signed up to how they’ve engaged with your emails - in an easy-to-read dashboard.


Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into AWeber can be done easily. The analysis could for example be initiated after the client did read your newsletter or signed up on your contact form. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your AWeber Client data to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / AWeber here.

Closing we would like to point out that you can test drive AWeber easily. For more information about the trial account or the free signup, please head over to https://www.aweber.com/order.htm

 


aWeber email marketing integration Net Promoter Score NPS zapier

In our today's edition of Callexa Feedback Integration series we want to introduce the service AWeber closer.


What is Datadog?

Datadog is a SaaS-based monitoring and analytics platform for IT infrastructure, operations and development teams. It brings together data from servers, databases, applications, tools and services to present a unified view of the applications that run at scale in the cloud. See across systems, apps, and services. Datadog gathers performance data from all your application components.


 

Build real-time interactive dashboards

More than summary dashboards, Datadog offers all high-resolution metrics and events for manipulation and graphing. See graphs across sources in real-time, Slice data by host, device, or any other tag, Compute rates, ratios, averages or integrals and easily customize views.

Search and correlate metrics and events

Datadog supports full-text structured search over all the event data it integrates, allowing you to overlay metrics and events across disparate sources, see who did what, in context, zero-in on the right code changes, relevant config updates or scheduled jobs and correlate and find the root cause!

Share what you saw, write what you did

System events and metrics are only part of the story. Datadog is built to give visibility across teams. Discuss issues in-context with production data. Annotate changes and notify your team. See who responded to that alert before and remember what was done to fix it.

Get alerted on critical issues

Datadog notifies you of performance problems, whether they affect a single host or a massive cluster.

Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into Datadog can be done easily. The analysis could for example be initiated after any chosen event. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your Datadog Client data to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / Datadog here.

 


datadog feedback integration NPS survey

 

In our today's edition of Callexa Feedback Integration series we want to introduce the service Mailjet closer.


What is Mailjet?

Mailjet is a cloud-based service allows you to send your transactional messages as well as your marketing campaigns. Create your account in a few clicks and send your first messages in minutes! Mailjet is a powerful email service provider that ensures maximum insight and deliverability results for marketing and transactional emails. Founded in France in 2010, Mailjet serves more than 100,000 clients worldwide in 156 countries, sending close to 1 billion emails every month. The Mailjet analytics tools and intelligent APIs offer the flexibility to create, send and optimize email for all.

 

 

Created For Marketers And Developers

While marketers are accountable for the results of their email strategies, they often lack full control and need development resources to achieve their targets. Mailjet provides users with an intuitive tool to create automated email workflows. Marketers can create scenarios on their own, or ask their developers to create tighter integrations with our robust APIs.

World-Class Deliverability

Email Automation is ineffective without world-class deliverability. Our unique technology and our global deliverability team work tirelessly alongside you to make sure your automated messages land exactly where they belong: in the inbox.

 Send Automation Workflow

Being able to automatically engage with contacts at key moments is key for long lasting customer relationships. Create automatic customer-centric communications to seamlessly increase the KPIs that matter to your business.

 Optimize A/X Testing

Don't guess when you can be certain. Run an A/B test to find the best time, subject line or call-to-action to engage your customers with. Or, for more advanced senders, use our A/X testing tool to run multivariate testing to experiment with up to 10 variations.

Optimize Campaign Comparison

The success of your email program goes beyond individual campaigns. Campaign Comparison helps you build the bigger picture by grouping like email campaigns and averaging results to create benchmarks. Compare multiple benchmarks to find trends across customer demographics, send time and more.


Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into Mailjet can be done easily. The analysis could for example be initiated after the client received the marketing Email. The data is then transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.


What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your Mailjet Client data to Callexa Feedback and survey them automatically. Following the successful survey, visitor satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website.

You can find the Callexa Feedback NPS App for Zapier / Mailjet here.

 


feedback integration mailjet nps ZAPIER

 

In our today's edition of Callexa Feedback Integration series we want to introduce the service LiveAgent closer.

 



What is LiveAgent?

LiveAgent is an all-in-one help desk software. It features live chat for websites and 173 help desk features (email ticketing, call center, Facebook and Twitter support, Feedback buttons, Analytics, Tags, Knowledge base...) in one application. Support your customers on the go with our native mobile apps. Check and answer pending tickets and chats on your favorite mobile device.

Customer support champion.
Strengthen relationships with your customers. Be number one in customer service and let them spread the good word and experience about you.

Universal inbox
View and answer every Ticket from LiveAgent’s universal inbox. It’s like a smarter version of your email inbox. Emails, chats, calls, Facebook & Twitter tickets, forum posts, suggestions... It's all there, accessible and manageable from one place.

Responsibility
Easily manage ticket responsibilities. Change the ownership of a ticket to a different department or even an individual agent. You always know, who is responsible for solving each ticket. Never hear "I didn't know it was my responsibility" again.

Ticket/Customer insights (CRM)
See who you're communicating with. Add fields for each contact to store custom data. Add notes, see their previous tickets, integrate plugins. With LiveAgent Helpdesk Software you will always be prepared. Get to know your customers better and increase the quality of your Helpdesk.

Audit log
Audit log is a chronological set of records that provides documentary evidence of activities that have been undertaken by support agents.


Use Case Example

With Zapier, the integration of Callexa Feedback Customer Satisfaction Analysis into LiveAgent can be done easily. The analysis could for example be initiated once aticket request was solved successfully. The data is transfered to the respective campaign in Callexa Feedback and the client receives the survey according to the campaign settings.

What is Zapier?

With Zapier you can create custom integrations, automate tasks between hundreds of web applications and connect apps to safely move data from A to B. Zapier makes software integration easy. For everyone. With Zapier you can connect your application or software with hundreds of different web services in just a few minutes.

With the integration via Zapier it's possible to transfer all your LiveAgent subscribers to Callexa Feedback and survey them automatically. Following the successful survey, customer satisfaction is determined and evaluated with the help of NPS. After the customer has given his feedback you can publish it quickly and easily on your website to convince new customers of your service.

You can find the Callexa Feedback NPS App for Zapier / LiveAgent here.
 


integration liveagent nps zapier