Integrations



Callexa works stand-alone or integrated with your tool of choice:
 

Shopify

With more than 400.000 users Shopify is one of the leading ecommerce platforms in Canada, Australia, USA and the UK.

Integrate Callexa to trigger a survey whenever an order has been shipped. Add a custom delay to take account of the shipping time and first experiences of the customer with your products.


Integration Guide

Bigcommerce


Bigcommerce is the leading ecommerce platform for fast-growing and mid-market brands with total sales of $9 billion in 150 countries.

Integrate Callexa to trigger a survey whenever an order has been shipped. Add a custom delay to take account of the shipping time and first experiences of the customer with your products.


Integration Guide

Freshbooks

Freshbooks is a perfect small business accounting tool to make billing painless.

 

Integrate Callexa to trigger a survey whenver an invoice has been payed. Set it up once, do your usual accounting and collect valuable customer feedback with no further effort.


Integration Guide

Salesforce Desk.com

Desk.com is an out-of-the-box customer support software for small businesses. It is part of the established Salesforce Family since 2011.

Integrate Callexa to trigger a survey whenever a ticket from your helpdesk has been resolved. Ratings and comments are even synced back. Just set it up, follow your usual routine and collect NPS based feedback without effort.


Integration Guide

Zendesk

Zendesk Support is a beautifully simple system for managing customer support tickets integrated in a full-fledged CRM system.

Integrate Callexa to trigger a survey whenever a ticket from your helpdesk has been resolved. Ratings and comments are even synced back. Just set it up, follow your usual routine and collect NPS based feedback without effort.


Integration Guide

Freshdesk

Already used by more than 100.000 businesses, Freshdesk is a fast growing customer support software for companies of all sizes.

Integrate Callexa to trigger a survey whenever a ticket from your helpdesk has been resolved. Ratings and comments are even synced back. Just set it up, follow your usual routine and collect NPS based feedback without effort.


Integration Guide

Insightly

Insightly is Project Managment and Customer Relationship Management combined in one powerful but still affordable tool.

Integrate Callexa to trigger a survey whenever a project has been completed or an "opportunity" has been won. Ratings and comments will be synced back, so everything stays in one place.


Integration Guide

Mailchimp

As the world's largest marketing automation platform, Mailchimp is the perfect email and newsletter management software.

Integrate Callexa to regularly get NPS based feedback from your subscribers at Mailchimp. With our direct import integration there is no need for dealing with CSV files.


Integration Guide

Other Tools

A lot of tools can be integrated through our RESTful API or by using Zapier (see below). But feel free to use our contact form to suggest other tools we should integrate.

We accept development orders for individual implementations to integrate Callexa with your existing infrastructure.


Contact Us


Custom Integrations with Zapier

Zapier is a universal tool for interconnecting more than 750 apps with a simple but powerful event-driven approach. No coding skills required. If your tool is supported by Zapier, all you need to do is pick one of it's triggers, fill in conditions and select an action to execute for the other tool.

Browse the Zapier App Directory

Integrating Callexa Feedback with Zapier is dead simple. There is just 1 action to add a new recipient to a survey (source app must provide the recipient's email address) and 1 trigger to inform your target app about new ratings. If you have any questions, feel free to contact our customer service.


Need full control? Use our RESTful API! 

API Documentation