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Knowledge Base
Callexa Knowledge Base
Embed
How can I embed my reviews in my own Shopify store?
Guide
Which parameters can be defined for website widgets?
FAQ
What kind of widgets does Callexa Feedback offer?
FAQ
General
How is the NPS calculated?
Article
What does it mean to have a high NPS?
Article
What is an NPS blog?
FAQ
How can I use the NPS for my company?
Article
How can I effectively collect feedback from my customers to calculate my NPS?
Article
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Import & Export
How can I create a csv export?
Guide
How can I add recipients manually?
Guide
How can I create a PDF report?
Guide
Integrations
Using the Shopify Integration
Guide
Create a custom integration with Zapier
Guide
Using the Bigcommerce integration
Guide
Using the Mailchimp Integration
Guide
Using the FreshBooks Integration
Guide
Using the Zendesk Integration
Guide
Using the Freshdesk Integration
Guide
Using the Insightly Integration
Guide
Using the Salesforce Desk.com Integration
Guide
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Net Promoter Score
How you can get even happier customers?
FAQ
From what value do you have a good Net Promoter Score?
FAQ
How to use the budget of your surveys correctly
FAQ
Basic areas of application for your satisfaction analysis with NPS
FAQ
Why should I not use a coloured NPS scale?
FAQ
Why you should also talk to your Detractors
FAQ
Why it is important to place NPS at strategically important points
FAQ
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Surveys
How to conduct employee attitude surveys?
FAQ
Using your own mail server for sending surveys
Guide
Can I integrate Google, Facebook or other rating portals?
Guide
How can I create and customize a survey?
Guide
Are there other designs for my survey?
FAQ
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